Direct Billing With GreenShield Canada

How the Direct Billing Process Works

Here is how direct billing works at Feet And Up:

Step 1: Visit your physician

If you have pain, swelling, an injury, or another medical condition, a medical doctor should be your first point of contact.

Your doctor can assess your condition and determine the most appropriate treatment. Depending on your needs, ask your doctor if they recommend purchasing a medical product (like a brace, or compression sock).

Step 2: Get a prescription

If your physician recommends a brace or medical compression stockings, ask for a prescription. Most insurance policies require a prescription from your doctor in order to approve your claim.

A prescription should include:

• your medical condition (for example, ankle sprain or knee osteoarthritis)
• the affected body part, including the side if applicable (ie, left, right, or both)
• the recommended product type (for example, knee brace)
• for compression stockings, your doctor will need to specify the compression level (for example, 20-30mmHg)

Step 3: Assessment and product selection

Schedule a consultation appointment at Feet And Up and we’ll discuss your condition and lifestyle. We’ll help you choose the right Bauerfeind product for your needs.

Step 4: Insurance eligibility check

We confirm whether your insurance plan allows direct billing, and whether you are required to pay a deductible. Most GreenShield policies allow us to check eligibility immediately, but we will let you know if your policy requires manual processing.

Step 5: Claim submission and payment

When you are ready to proceed and take your product, we submit the claim directly to your insurance provider:

• If approved: insurance pays us directly
• If partially approved: you pay only the remaining balance